Privacy Policy

Version 2026-08-03 (closed beta)

This service is operated as a closed beta. We collect and use the following data to provide the service and to improve its quality. This policy explains what we collect, why, for how long, and where it goes.

1. What we collect and why

Your chat content and creations are never used to train AI models. They are used only to generate your responses and for internal quality improvements such as prompt tuning.

Usage records are collected via cookies and browser local storage. Screen-usage replays (session replay) are collected with all typed input masked. Your sign-in session is kept with essential cookies, so blocking all cookies prevents use of features that require signing in. Analytics cookies can be blocked in your browser settings; blocking them does not affect core features such as editing.

2. Retention and destruction

Data is retained until you request account deletion. Once we receive your request we stop your access immediately and destroy your data irrecoverably without undue delay. Consent records — the email address you signed up with, the time of consent, the versions of the Terms and this Policy you agreed to, and the language shown — are kept for 3 years after deletion to handle any dispute and are used only for that purpose before being destroyed. Data that must be kept under applicable law (e.g., access logs for 3 months under the Protection of Communications Secrets Act) is retained for the period the law requires and then destroyed.

3. Overseas transfer (processors)

To operate the service, data is transferred to and processed by the following overseas providers at the time of use, over encrypted connections. You may refuse the transfer by not using the service or by deleting your account; in that case the service cannot be provided.

RecipientCountryDataPurpose & retentionContact
Anthropic, PBCUnited StatesChat messages, attached filesAI response generation (processing on our behalf)privacy@anthropic.com
E2B, Inc.United StatesChat messages, project filesVideo editing task execution (processing on our behalf)hello@e2b.dev
Supabase, Inc.United StatesAccount info (email, name), project data, chat logsData storage (processing on our behalf)privacy@supabase.com
Google LLC (Gemini API)United StatesAsset-generation prompts and reference materials derived from your chatGenerating images and audio for your video (processing on our behalf)support@google.com
fal.ai (Features and Labels, Inc.)United StatesAsset-generation prompts and reference materials derived from your chatGenerating video and audio assets (processing on our behalf)support@fal.ai
PostHog, Inc.United StatesService usage records (page views, feature usage)Usage analytics for service improvement (processing on our behalf)privacy@posthog.com
Amplitude, Inc.United StatesService usage records (page views, feature usage)Usage analytics for service improvement (processing on our behalf)privacy@amplitude.com

Retention by processors follows each provider's processing terms; our retention rule in Section 2 applies to the service.

4. Third-party disclosure

We do not provide your personal data to third parties, except where required by law. The overseas providers in Section 3 process data on our behalf under our instructions — outsourced processing, not third-party disclosure.

5. Your right to refuse

You may refuse consent. Because this closed beta operates on analyzing chat and usage data to improve the service, refusing consent means the beta cannot be provided. No data is collected before you consent.

6. Your rights and how to exercise them

You may at any time request access to, correction of, or deletion of your data, suspension of its processing, or withdraw your consent by contacting us below. You can also request account deletion directly in Settings. We act on requests without undue delay, within the statutory deadline. Withdrawal stops further collection and use.

7. Security

Data is encrypted in transit, and access is limited to personnel who need it to operate the service.

8. Children

This service is not directed to children under 14, and we do not knowingly collect their personal data. If such collection is found, we delete it without delay.

9. Changes to this policy

When this policy changes materially, we ask for your consent again in the app before you continue using the service. The version at the top of this page identifies the wording you agreed to.

10. Contact and remedies

VoyagerX, Inc. — Majesta City Tower 1, 10F, 12 Seocho-daero 38-gil, Seocho-gu, Seoul, Republic of Korea. Privacy officer: Sedong Nam (CEO·CPO) · privacy@voyagerx.com · +82-2-2161-5189

For dispute mediation or reporting related to personal data in Korea, you may contact the Personal Information Dispute Mediation Committee (1833-6972, kopico.go.kr), the KISA Privacy Incident Report Center (dial 118, privacy.kisa.or.kr), or the National Police Agency Cyber Investigation Bureau (dial 182, ecrm.police.go.kr).